Vile Alvona d.o.o. (Restoran Ferali) is committed to protecting the personal data of our customers by collecting only necessary, basic information about customers/users required to fulfill our obligations. We inform customers about how the collected data is used and regularly provide choices regarding the use of their data, including the option to have their name removed from marketing lists. All user data is strictly kept and is only accessible to employees who need it to perform their work. All employees of Vile Alvona d.o.o. and business partners are responsible for respecting privacy protection principles.

Handling of Personal Data

The collection, processing, and use of this data are generally governed by law. We collect your data in accordance with the purpose for which you provided it, based on your consent or a contract (e.g., table reservation). We will not use the data for other purposes. Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, restrict processing, delete, and transfer your data. If you contact us via the website form or email, your contact information will be stored to process your request. We will not share this data without your consent. Requests can be sent to: restoran.ferali@yahoo.com

Personal Data Storage Period

Individual personal data obtained based on consent may be processed and stored until the purpose is fulfilled or consent is withdrawn. We retain data provided during reservations or newsletter sign-ups until you unsubscribe.

Use of Personal Data

Personal data collected will be used for website operation and the execution of requested services (e.g., reservation confirmations). We may use data to offer more efficient services or improve the website. With your permission, we may send information about other services or special offers. Every promotional email includes a link to unsubscribe.

Control and Security

We may occasionally send emails regarding technical or security issues related to your requested services. This is a crucial part of our service and cannot be opted out of. Data is transferred via state-of-the-art secure connections. While our IT systems are protected, Vile Alvona d.o.o. cannot fully exclude third-party misuse during internet transmission.

Statement Updates

We reserve the right to update this Privacy Policy. Significant changes will be highlighted on the website. Continued use of the site constitutes consent to the updated policy.

Date of Statement: March 11, 2026